SOOO typically French

Suprisingly common...you hear about this kind of stuff happening all the time.

My friend went to Paris last weekend.  She tracked down the little "booth" where you have to purchase the bus tickets for Versailles (about an hr outside of Paris, huge tourist attraction)
She walks up to the little French guy at the booth,
"I'd like 1 bus ticket for Versailles for today"
"That will be 19Euro"
Payment is made, bus ticket is printed and handed to my friend.
"Where do I catch the bus and what time does it leave today"
French vendor "Oh, the bus has already left for today"
"But you just sold me a ticket for today - can I get my money back because I can't go tomorrow"
French vendor "I can't give refunds once the ticket is printed"

The service counter of a furniture/electronics store - you pay for the item in the store and then come to this service counter in the back to pick it up - no matter what the item.
My friend  waits in line for 30 minutes, when the Customer Service lady decides
to go to lunch (with people still in line) - this means the place is closed for 2 hrs.
After 2 hrs she returns from lunch and the counter opens again.
My friend, after waiting 30 minutes in line again"Hi, I purchased this printer the other day and it's broken"
Customer Service lady (after looking at the printer) "You need to go to the front of the store and get a piece of paper to return it"
So my friend goes to the front of the store, and is told to go to the back of the store.
He goes back to the back, waits in line another 30 minutes, gets to the front of the counter "They told me to come back here to return this printer"
Customer Service Lady "Sorry, we don't take returns for that brand of printer"

Another friend...calling a bank
"Hi Mr Banker, I need to make an appointment to come see you this afternoon"
Mr Banker "No problem, how about 4PM today"
"Great, I'll see you then"
later my friend hears a rumor that banks are closed this afternoon for the Carnival parade (schools too) so she calls Mr Banker back.
"Is your bank open this afternoon?  I've heard some may be closed for Carnival"
Mr Banker "No, we are closed for this afternoon"
"Um, but earlier we made an appointment for 4PM this afternoon, remember?"
Mr Banker "We are closed this afternoon"

And it's not something they do to just mess with "etrangers" in this last situation my friend has lived in France for 20yrs and speaks fleuent French.