Actual conversation I had today with a French dog kennel owner today...
Hi, I'm (insert name here), my dogs were here last week. When I picked them up yesterday I forgot their medicine.
Oh yes, here you are (picture me being handed one empty bottle of medicine)
Um, ok, what happened to the contents of this bottle and where is the other bottle?
Other bottle? Oh, um, yeah, here it is (picture me being handed a second empty bottle).
I don't understand - when I dropped my dogs off, 10 days ago, these bottles were full - there was a years supply of medicine in each bottle. What happened to their medicine? PLEASE TELL ME YOU DIDN"T GIVE THEM A YEARS SUPPLY OF MEDICINE IN 10 DAYS!!?? (picture me trying to control my breathing)
Oh, well, this one we didn't put the lid on tight enough and spilt it all over the floor (background- the medication in this bottle is in powder form).
And what about the other bottle of medicine?
Oh, well, there was another dog in here last week that took the same medicine - so instead of opening both bottles, we just gave them both medicine from one bottle - yours.
WHAT!!??
Oh, and that dog took 4 of those pills a day and yours only took 1. So you see now why there were non left.
WHAT!!??
(Picture a blank stare in return for above question)
So that dog got my dog's medicine, because it is the same. And that owner walked away with a full bottle of medicine and I have lost a years supply of medicine?
Yes. (followed by the famous French blank stare and "what?" facial expression)
But I wrote my dogs name in big black letters across her bottle of medicine.
Yes. (followed by the famous French blank stare and "what?" facial expression)
Picture me trying desperately to control my breathing.
Now, when dealing with the French most books/people will tell you that the way to get anything done with them is to be polite and persistent. After a few more runs of this conversation, which included 4 "It's not my problem" responses from him I realized I was seriously scanning his desk for items to beat him with. I decided I was never getting anything from him, and
definitely not returning to his establishment and decided to make sure he understood (oh, and anyone within 50 feet) how upset I was with this situation.
The logic behind his responses/actions is so unbelievable that I just can't even hardly comprehend that someone actually thinks it's OK - and not a single apology in any means of the terms just a clear "here's what happened" and everything else is "pas ma probleme" (not my problem).